Committed to your success

From teaching institutions to community hospitals, to government VAs and surgery centers, more organizations are choosing the SurgiCount System. There are more than 500 facilities using the SurgiCount System, including 60% of U.S. News & World Report’s top 10 Honor Roll Hospitals.15

Our Customers

Straight from the source

It’s true. We have 100% belief in our SurgiCount System and here’s the story direct from our customers.

Read Our Testimonials Customer News
  • “Once we saw the technology demonstrated, we felt from an operational standpoint that the RF process wasn’t nearly as elegant and easy to implement as SurgiCount; the notion of prevention rather than reaction went over well with the operating room directors…At the end of the day, though, it was really about this being just the right thing to do for patients; you can’t put a price on patient safety.”

    Mark French, Chief Operations Officer, Ochsner Health System
  • “It’s better patient care. We’ve never regretted it, and we would never go back.”

    Don Owens, Divisional Director of Surgical Services, Medical Center Hospital, Odessa, TX
  • “After 18 months, the datamatrix-coded sponge (DMS) system eliminated sponge RSIs from a high volume surgical practice. The DMS system caused no work-flow disruptions or increases in case duration. Staff satisfaction was acceptable, with a high degree of trust in the system.”

    Robert Cima, MD, MA Associate Professor and Vice-Chairman, Surgical Services, Mayo Clinic College of Medicine
  • “What makes a missed count even trickier for a hospital is that it’s a non-defendable error, or a ‘never event.’ That’s why we put these standard practices in place…because then you can say, ‘We never, ever vary from this practice.’ We haven’t seen a single surgically retained item since implementation.”

    Valerie Marsh, RN, MSN, University of Michigan Health System
  • “The Safety-Sponge System has given OR nurses at UCSF a tool they and surgeons can count on for an accurate count. Using this system for the past two years has provided relief for the entire surgical team and eliminated this preventable and devastating event.”

    Jeffrey Pearl, MD, Professor of Clinical Surgery, Vice-Chair, Department of Surgery, Fishbon Chair of Ambulatory Surgery, Associate Dean, Associate Chief Medical Officer, UCSF at Mount Zion
  • “We have had remarkable success with SurgiCount.”

    Joseph E. Bisordi, MD, FACP Executive VP and Chief Medical Officer, Ochsner Health System
  • “Surgical teams have been seeking a solution to this problem for decades. Our randomized trial of the Safety-Sponge System suggests that one is now at hand. Our study found it was readily adopted, was cost effective, and markedly improved detection of sponges that had been misplaced or miscounted in the operating room.”

    Atul Gawande, MD, MPH Associate Professor of Surgery, Harvard Medical School
  • “It was clinicians training clinicians, which created a strong comfort level.”

    Jacalyn Kay, IT Supervisor, Perioperative Applications, University Hospitals Case Medical Center
  • “By using this system, we intend to eliminate the chance of this happening to even one of our patients. The bar code system pays for itself many times over if we prevent just one retained sponge mishap.”

    Patrick Branco, CEO, Ketchikan Medical Center
  • “We are on a road to providing excellent, reproducible and sustainable quality of care to every person, every time, every touch – the investment in the SurgiCount system is an example of such efforts.”

    Jeremy Blanchard, MD, VP of Quality and Medical Affairs, PeaceHealth St. Joseph Medical Center
  • “This guarantees we don’t leave anything behind. We’ll always do manual counts, but this gives us that additional support and keeps the receipt of what we’d done. It’s protection for the patients and the doctors.”

    Dr. Steven Cabrales, Chief Medical Officer, PeaceHealth St. John Medical Center
  • “After thorough diligence on available retained sponge prevention solutions, we concluded the SurgiCount Safety Sponge System is the safest, easiest and most complete retained sponge solution available.”

    Andrew Montgomery, VP of Supply Chain Management, LHP Hospital Group





  • Retained surgical sponges occur in roughly a dozen patients a day in the U.S.17

  • “It’s better patient care. We’ve never regretted it, and we would never go back.”
    Don Owens, divisional director of surgical services, Medical Center Hospital, Odessa, TX

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